Sales Department

To place an order, for instant product/stock information or for any query relating to an existing order (excluding faults and repairs).

Important Note: The guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance (cleaning of audio/video heads, etc), consumables (styli, plug fuses, cables, batteries, etc), cosmetic damage and the tuning of channels, poor signal quality and interference caused due to external connections with aerials or other products are not covered. So to avoid unnecessary and costly call outs please ensure that you have checked the plugs, fuses, and other routine checks – please refer to the manufacturer’s instruction books for more details.

If our engineers do not find an electronic fault with your product or if the fault is not covered by the manufacturer’s guarantee then you will be charged the full cost of the callout and any associated delivery and repair costs if applicable.